Order Processing
Orders are typically shipped within 1–3 business weeks of receiving your order.
Please note that Quebec holidays may delay this estimate.
Orders are shipped using Chit Chats. Once your order has been handed over to Chit Chats, delivery times depend on the destination.
Shipping Times
The following delivery estimates are provided by Chit Chats and are calculated in business days after Chit Chats receives your shipment. Delivery times are estimates and are not guaranteed. Customs clearance, weather, remote destinations, and other unexpected delays may affect delivery times.
Canada
Orders are shipped using Chit Chats Select.
Estimated delivery time: 2–8 business days
United States
Orders are shipped using Chit Chats U.S. Edge.
Estimated delivery time: 3–6 business days
Europe
Orders are shipped using Chit Chats International Tracked.
Estimated delivery time: 5–22 business days
Customs clearance may add additional time.
Australia & Oceania
Orders are shipped using Chit Chats International Tracked.
Estimated delivery time: 5–22 business days
Customs clearance may add additional time.
For the most up-to-date shipping estimates, see the Chit Chats estimated delivery times guide.
VAT & Import Fees
Orders are shipped from Quebec, Canada.
Canadian Buyers
Applicable Canadian taxes will be applied at checkout where required.
U.S. Buyers
No surprise import fees.
Orders are shipped using a Delivered Duty Paid (DDP) service. Any applicable import duties or tariffs are handled before delivery, so the price shown at checkout is the final amount you pay.
European, UK, and Oceania Buyers
My sales volume is currently too low to register for VAT in your region.
As a result, you may be charged VAT, import duties, or other import fees when your order is delivered. These fees are the responsibility of the buyer.
Returns & Exchanges
Returns and exchanges are accepted without question within 30 days of delivery.
If you experience an issue outside of this 30-day window, please reach out anyway. I will do my best to help.